Phone services which connect people near and far is one of the facilities people today list as part of their basic commodity.
When this service is at its best it really enhances the daily life experiences of the people across the social spectrum. When it is the opposite it becomes such a source of irk, irritation and helplessness.
According to Bah Banshai Marbaniang, such is the ongoing experience of the people in the rural Meghalaya. People of Mawsynram has been facing this difficulty due to poor and disruptive phone services for long. They decided not to keep silent anymore but took the matter to the providers BSNL and JIO urging them to immediately solve this stalemate and honour the people with services befitting their faithfuly and regular payments.
Media providers should show moral responsibility to not only penalize delayed payment but to also and equally return good service for which the people have paid.